Fence Outlet - Broken Irrigation Line from fence company

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Customer service

Our new vinyl (17sections) fence was installed October 30, 2017. While digging the holes for the posts they punctured our irrigation line, we now have no water pressure to water our new lawn.

We have contacted them everyday since it happened and everyday they have promised to fix it. Today was the final straw. Mike at the Port Richey office said, he'd be out in an hour or so (this was around noon), he never showed or called. It's Friday...

where are they!

This is disgusting and not a good way to promote your business. I will continue to go on every media form until this is resolved!

Product or Service Mentioned: Fence Outlet Fence Installation.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Being lied to.

Comments

Anonymous
#1460443

If you want to fill in dug up holes, pick up trash left behind, remove dangerous nails sticking out of wood then make sure you give these guys your money. Oh, did I mention a general manager that will never call you to talk about how the job went. Absolutely the worst fence job!!

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